Privacy policy

This Privacy Policy describes how Elizabeth Paige (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from elizabeth-paige.com (the “Site”).

Contact

If you have questions about this policy or our privacy practices, or would like to make a complaint, please contact us by email at shop@elizabeth-paige.com or by mail at:

Elizabeth Paige, a DBA of Paige Lombardo Fine Jewelry, L.L.C.
11582 Quail Village Way, Naples, FL 34119, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device information

• Purpose: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source: collected automatically when you access our Site using cookies, log files, and similar tracking technologies.
• Shared with: our processor, Shopify, and analytics providers such as Google Analytics (if enabled).
• Information collected: browser type, IP address, time zone, cookie data, pages viewed, search terms, and how you interact with the Site.

Order information

• Purpose: to fulfill your order, process payment, arrange shipping, provide confirmations/invoices, communicate with you, screen for fraud, and (where you've opted in) send you information about our products.
• Source: collected directly from you.
• Shared with: our processor, Shopify, and our payment and shipping providers.
• Information collected: name, billing and shipping address, payment information, email address, and phone number.

Customer support information

• Purpose: to provide customer support and respond to your questions.
• Source: collected directly from you.
• Information collected: your name, contact details, and the content of your inquiry.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, including:

• Shopify, which powers our online store. See Shopify's privacy policy: https://www.shopify.com/legal/privacy
• Our payment processors, to securely process transactions.
• As required to comply with applicable laws, respond to legal requests, or protect our rights.

We do not sell your Personal Information, as defined by the California Consumer Privacy Act (“CCPA”).

Using Personal Information

We use your Personal Information to provide our services: offering products for sale, processing payments, shipping and fulfilling orders, providing customer support, and (with your consent) keeping you informed about new products, promotions, and offers.

International Visitors (GDPR)

If you are located in the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases: your consent; performance of our contract with you; compliance with legal obligations; and our legitimate interests. Your information may be transferred outside the EEA, including to the United States, for processing and storage. You have the right to access, correct, port, or request erasure of your Personal Information — contact us using the details above to exercise these rights.

California Residents (CCPA)

If you are a California resident, you have the right to know what Personal Information we collect about you, to request its deletion or correction, and to receive it in a portable format. Please contact us using the details above to exercise these rights. As noted above, we do not sell Personal Information.

Cookies

We use cookies and similar technologies to operate our store (checkout, cart, login) and to understand how customers use the Site. This includes standard Shopify checkout and cart cookies (session and persistent, expiring between 30 minutes and 2 years depending on function) and analytics cookies. You can control cookies through your browser settings, though blocking them may affect Site functionality.

Do Not Track

Because there is no consistent industry standard for responding to browser “Do Not Track” signals, we do not currently alter our data practices in response to them.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated policy here with a new effective date.

Last updated: August 20, 2026